Turnover increased 1.9% to €487 million while passenger numbers rose by 1.9% to 6.7 million, according to the company's annual results. Punctuality increased by 0.7% in 2013 to reach 90.6%, the highest level for five years.

Thalys became the sole high-speed operator on the Brussels – Amsterdam route early in the year following the withdrawal of the AnsaldoBreda V250 trains, which led to the collapse of Fyra services between the two cities. The company responded by operating additional trains and consequently the number of passengers travelling between Belgium and the Netherlands on Thalys services soared by 46.5%. Thalys is now planning to further increase frequencies on this route, and some services will be extended to Lille Europe, a new destination for Thalys.