Inspections of HSL-South in the Netherlands and the cross-border high-speed line are being conducted to establish why the emus were damaged, although no potential cause had been found so far on the infrastructure. Impacts from ice or compacted snow are another possible reason for the damage. Studies of both the infrastructure and V250 trains will continue until the cause is found.
On January 18 the V250s were also banned from operating in commercial service in Belgum pending the outcome of the investigation.
Fyra tickets are valid for travel on conventional services, and buses are being provided across the Dutch/Belgian border from Breda and Roosendaal to Antwerp. Alternatively passengers are being offered a full refund or the option to travel later.