NR says the five-year contracts, which both include two-year options, will allow better integration between with the suppliers, allowing early engagement and increased collaboration on discrete packages of work.

NR’s technical authority, Group STE, controls the way assets are managed and maintained, ensures operations are safe and secure for passengers and staff, controls the way information is managed and ensures the railway is operated in an environmentally-friendly and affordable manner.

NR says STE recognised the need for additional support to deliver its commitments and address peaks in demand. The managed services programme was launched two years ago to identify and contract two suitable organisations to deliver an efficient support service to provide Group STE with additional capacity and capability.

STE’s work packages are currently put together and tendered via route services contracts and procurement, with the existing arrangements to continue. NR says the managed services facility is a separate arrangement specifically with Altran and Aecom.

“The managed services facility is a new, innovative contractual arrangement that has been developed to help us successfully deliver on our CP6 commitments,” says Group STE director, Mr Martin Frobisher. “It will be particularly helpful in managing the significant peaks we can experience in work activity, and reduce the pressure those peaks place on our workforce.

“Both Altran and Aecom will provide us with additional capacity and capability to deliver and access new and innovative ideas from other industries. This will ultimately deliver benefits for our passengers and freight users, particularly around safety and reliability.”